Support Services – Brent Norris

Simple Support Ticket

We understand time is money and we value your time immensely. The form is intentionally short with plenty of room for details at the bottom. If you don’t have time to use the form, call me and I’ll walk you through the information I need to get the job done. 808-896-7656

Change Request

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The Problem – Current Situation*

How does this work now or how did it work? What is not working? Consider including the steps to reproduce the issue/error. Cut and paste text or use the file upload if you want to send a screen share or other file.

The Solution – Your Resolution*

Please provide any relevant information that will help us correct course or squash a bug. We greatly value your time and prefer to reply back with a “Issue Resolved” email rather than asking additional questions. Cut and paste text or use the file upload if you want to send a screen share or other file. Please keep in mind that we will first try and reproduce the issue/error. So please provide enough information for us to replicate the issue. Then we’ll know when it’s fixed.

Please check all that apply to this issue.*

Windows – I can see it on two machines

Mac – – I can see it on two machines

I only see it on my Android phone or tablet

I only see it on my iPhone or iPad

Other

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